Contact Us
Please use the resources listed below to contact us
If your query doesn’t fall under one of these categories, you can use the contact form below and one of our team will get back to you.
Looking to become an AEP Reseller?
Become a reseller now to get access to our range of products. Our B2B Trade portal offers live Stock levels, Pricing, Ordering (including Backordering) and the option for Box Quantity Pricing. Orders received via B2B are shipped free of charge and order processing costs are waived.
Repair/Warranty Request
Please use this form when sending equipment for repair or warranty claim to AEP.
Equipment will only be accepted for repair / warranty claim if this form has been completed.
The address to send your equipment to, is provided upon completion.
Support Request
Is your system not working as it should? Don’t panic, help is on its way!
If you purchased your equipment from AEP, you can use this form to request support from a technician free of charge.
If your equipment was not sourced through AEP, you can still request support but charges may apply.
Contact Us
If your query doesn’t fall under one of these categories, you can use the contact form below and one of our team will get back to you.
Address
New Zealand
- 1B Ride Way, Rosedale, Auckland, 0632
- E: sales@aeppacific.co.nz
- T: +64 9 414 5520
Australia
- E: sales@aeppacific.co.nz
- T: +61 1800 148 793